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About Laybuys

Otakumart is happy to provide a laybuy service for our customers. We currently don't have an automated system for this so if you would like to open a laybuy account with us, please contact us directly via the contact details at the bottom of the page.

What can I buy with laybuy?

You can use laybuy for any of the items sold by Otakumart, either on our website or Trademe. There is no minimum purchase amount.

Do I have to pay anything up front?

10% of the purchase price excluding shipping is required upfront although we do make exceptions from time to time. This is non-refundable although there can be exceptions.

How much extra does it cost to laybuy an item? 

There is no extra cost for purchasing through Otakumart via laybuy.

What if I want to cancel my laybuy?

In the event of cancellation the 10% is not refundable in most cases (No exceptions for laybuys of pre-orders). The sum of what you have paid after that will be refunded to you via your preferred method.

How often do I have to make payments?

There is no fixed payment terms but and this will be handled on a case by case basis. In many cases there will be no requirements as long as you stay in touch!

When will I receive the items I have laybuyed?

Items will be shipped once payment included shipping has been received in full. 


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