Happy Easter everyone!
Another one has come around quickly and we’re already a third of the way though 2021. It has certainly been good to see things picking up again especially since this time last year and despite all the stock shortages and delays!
Just a quick update regarding our Easter holiday hours/dispatch.
We’ll be off on Good Friday (April 2nd) but all orders placed will be dispatched on Saturday the 3rd. Sunday will be a day off as normal and we will be back at work on Monday however there will be no dispatch as couriers will be off until Tuesday. Please be aware that there could be the odd delay with shipping surrounding this weekend.
Wishing everyone a safe and happy Easter, take care out there!
Just a bit of a general update:
Our shipments of Anime/Gundam related goods out of Japan are experiencing even heavier delays than before due to shortages of loading space caused by further reduction of flights and sea freight. We’re currently experiencing wait times of up to a whole month before our shipments even clear port. We’re currently in the process of securing other means of transport however and are hoping things will pick up well before Christmas.
There have also been minor delays with many of our Yu-Gi-Oh and Pokemon releases with some other trading card products such as accessories. We’ll have more sleeves and toploaders in stock soon!
Our team will be in touch directly regarding any major delays for pre-ordered items as more information comes in.
If you have any questions please contact us!
For anyone waiting on specific product; we haven’t forgotten about you! Thank you for your understanding and patience in these times.
Finally things are nearly back to normal, we’re seeing parcels being delivered without delay and our new stock is finally arriving.
Thank you for your patience through all of this, we look forward to continue being your hobby supplier!
Well, it has been quite a rough few weeks on the courier/freight industry! The delays have become significantly worse and we’re now experiencing delays of up to 2 weeks within Auckland. For the rest of the country, delays between 5-10 business days are occurring. These delays don’t seem to be affecting our international customers. NZpost and Courierpost are working on a hiring campaign for more drivers and depot staff so hopefully we’ll see things start to speed up again soon.
The latest service updates are available here: https://www.nzpost.co.nz/COVID-19
These freight delays are also severely affecting the arrival of our anticipated restocks and pre-order stock. We’ll be providing updates on arrivals as we can but due to the nature of the situation, we can’t provide an accurate ETA.
We’ll continue to operate as close to normal as we can, and follow up any requests. Just get in touch if we can help!
Thank you for your patience and understanding.