14 December 2019
2019 Silly Season
Season’s greetings from the Otakumart Team!
We’d just like to offer a quick update about shipping times during the holiday season; with all of NZ’s online Christmas shopping and public holiday’s we expect there will be delays with deliveries of orders until the new year rolls in. Apologies for any inconvenience this may cause and feel free to contact us if you have any queries.
Also a huge thanks to all of our customers, it is been an exciting and busy year for us and we’re looking forward to another one, we’ve got a lot in the pipeline including our first physical store, our new Video Game department and much more, so stay tuned!
Our giftwrap service is still available free of charge until the 18th so if you’d like to use this, just let us know what you want wrapped in the comments section of our checkout.
We wish you all a safe and Merry Christmas and a happy New Year!
23 September 2019
Otakumart Trading Card Grading Guideline Updated!
We’ve updated our Trading Card Grading Guideline to include more information on the features we look for when grading our cards. Check it out here.
16 April 2019
Farewell Old Otakumart!
From now on the old version of our site will be permanently offline and accounts on that version will no longer be accessible. If you would like information on your orders from before 16 February 2019, please contact us for more information. Everything on the current Otakumart will remain unchanged this update.
16 February 2019
Welcome to the new and improved version of Otakumart!
The Otakumart Team have been working hard to remodel our site to be more customer friendly, and include improved features.
Some key features include:
- Afterpay. “Shop Now. Pay later.”
- Get your products instantly by splitting your payment into 4 simple instalments, interest-free!
- Free Shipping on Orders Over $150!
- Enjoy our complimentary shipping when you spend $150 or more.
- Improved Filters & Sorting
- Filter by price range, stock and categories!
- Improved Product Variants
- Purchase variations of our products easily. A drop-down menu will appear to allow you to select different card grades, pre-owned or conditions of the product.
- New Layout
- No longer will our site look like its from the 1990s!
- Cheaper Tracked Parcel Shipping!
- Shipping for tracked parcels are now cheaper at Otakumart, Check it out!
- Yes, they finally work! Leave your ratings, tips and photos of your products. Reviews can only be left by customers who have purchased the product on the new site.
- Watchlist. “Get Notified!”
- Manage your shopping list with ease! Interested in a product that’s out of stock? Add it to your watchlist to get notified when it comes back in stock!
- New Arrivals!
- New site, new stock! Keep an eye out as we are doubling down on new brands and products as well as restocking many older items.
We got a little bit excited and released the new version of the site early so departments, such as “Trading Cards Singles”, will be gradually loaded in as there are still areas we wish to improve before we introduce them to our new site. We are still testing out our new features and completing the migration so there may be a few hiccups. If you encounter any problems please let us know! We will be happy to assist.
Users and Customers of the old Otakumart site
Otakumart users who had an account on our old site will still be able to use their account on the new version but please double check your details. Some accounts may also require password resets. Customers who made purchases on the old site can still view their orders on the old version here.
The old version of the site will be available for some time but purchasing will be disabled very soon and the rest of the functions will slowly go offline. If you require any information about past orders, everything should be included in your order email. If you have lost the email or require any more information, please contact us, we will be happy to help
Thank you for continuing to support Otakumart, we hope to continue to make the interests of our hobbyists more accessible in New Zealand!
Until the 15th of December 2018, Otakumart is offering free giftwrap and labeling with any purchase, small or large, any number of individual items!. Just let us know in the special requests section at checkout and we will sort it out!
Wrap and label colors/style may vary. We cannot accept requests for specific designs. Apologies for any inconvenience.
Currently we are still loading our stock onto the website, squashing bugs and implementing features. Please bear with us if you encounter any issues and feel free to contact us if you have any questions, we’d be more than happy to help.
Thank you for your understanding.
1- Issue) Cannot remove items from minicart. Workaround) Click show cart and remove items with the trash can icon. 2- Issue) View all products search page 2 and onward returns to homepage. Workaround) Increase products on page count (Max 150) or use departments to browse products. 3- Issue) “Notify me” button is not working correctly. Workaround) Scroll down to the bottom of the page you are directed to and fill out the notify form or contact us and let us know what you are after. 4– Issue) Cannot change quantity of a product in minicart. (feature removed) Workaround) Click “Go to cart” where quantity can be edited and updated without issue. 5- Issue) Product thumbnails not displaying in minicart. Workaround) Click “Go to cart” to see product thumbnails.