Price Matching

If you find the same stocked item cheaper elsewhere Otakumart will do our best to match and/or beat it!

Conditions:

• Must be a New Zealand online or retail/brick and mortar store.
• The item must be identical in every aspect.
• The product must be in stock with our competitor.
• Shipping costs will be taken into account.

Exceptions:

• We do not match special offers or limited time prices, only list prices.
• Otakumart does not price match drop shippers (Stores that ship directly from their supplier).
• Otakumart does not price match stores that advertise/sell counterfeit items.
• In most cases we will not price match private sellers or sellers that are not GST registered.
• We reserve the right to refuse any price match for any reason (Reason will be stated).
• We cannot price match sealed Magic: The Gathering product at this point in time.

How to price match:
To apply for a price match, please contact us and we will get back to you asap. You can also email us with details about what you want price matched via our service email: contact@otakumart.co.nz

If we can successfully price match the item for you, the new price will be available through either our site (Via coupons, flat discounts etc), Trademe, or a direct purchase order at our discretion.