Greetings!
Well, it has been quite a rough few weeks on the courier/freight industry! The delays have become significantly worse and we’re now experiencing delays of up to 2 weeks within Auckland. For the rest of the country, delays between 5-10 business days are occurring. These delays don’t seem to be affecting our international customers. NZpost and Courierpost are working on a hiring campaign for more drivers and depot staff so hopefully we’ll see things start to speed up again soon.
The latest service updates are available here: https://www.nzpost.co.nz/COVID-19
These freight delays are also severely affecting the arrival of our anticipated restocks and pre-order stock. We’ll be providing updates on arrivals as we can but due to the nature of the situation, we can’t provide an accurate ETA.
We’ll continue to operate as close to normal as we can, and follow up any requests. Just get in touch if we can help!
Thank you for your patience and understanding.
Otakumart Team