Hello everyone,
As many of you are aware, NZ Post (And other courier services) charge a fee on top of the shipping cost to NZ rural addresses. Since our inception, we have absorbed this cost for our rural customers however due to the latest increase to this surcharge by NZ Post, and the large number of low value TCG single orders we fulfill, we have decided it is no longer feasible and we must charge this fee.
As such, effect of immediately, we will be charging a new rate for NZ rural addresses which will be visible at checkout. Our free shipping within New Zealand over $200 offer will remain valid however.
If you're unsure if your address is considered rural, you can check here:
https://www.nzpost.co.nz/tools/address-postcode-finder
Please ensure you use the correct method for your delivery address to ensure there are no delays in shipping out your order. We may at our discretion, cancel and refund orders that have selected the wrong shipping method.
Note: This change will not be made retroactively, any existing pre-orders with rural delivery addresses will still be fulfilled as normal.
Thank you for your understanding.
-Otakumart Team